EIP Conference September 2012

People and Performance

The 12th ACPO Excellence in Policing Conference took place at the National Policing Improvement Agency’s Conference Centre, Ryton-on-Dunsmore, Coventry on Monday 24th and Tuesday 25th September. Take up was phenomenal and we welcomed almost 250 participants from police, partner and sponsors’ organisations.

Policing must undergo transformational change to sustain service delivery with fewer resources and make the transition to Police and Crime Commissioners, the National Crime Agency, the Policing Professional Body and reformed regulations, pay and conditions. These changes, together with increasing levels of collaboration, partnerships and outsourcing, are having profound effects on people. The effects can be seen in their behaviours, interactions and wellbeing, and bring consequent risks to performance, integrity and professional standards. The EIP conference sought to help leaders navigate the complex and rapidly changing landscape whilst attending to ‘People and Performance.’

The conference discussed key issues around Performance Management, Workforce Development and Futures in an extremely busy agenda over a very productive two days!


The presentations are now available here:

Zoe Billingham, HMIC – What do ‘Valuing the Police’ and other inspections tell us about our change programmes? Click HERE

Nigel Brook, Head of ACPO Finance and Resources – What is the financial outlook? How will future finances continue to drive change and what can the service expect from the next CSR? Click HERE

Sir Peter Fahy, GMP, ACPO lead for Workforce Development – People and performance, Workforce composition, innovation and transformation. Click HERE

Dr Claire Radley, Gloucestershire Constabulary & Dr Peter Langmead-Jones, GMP – How are we responding to change? The importance of understanding how change is affecting the workforce. Update on emergent behaviours and wellbeing. Click HERE

Causes and consequences of current behaviours and wellbeing
Breakout presentations, discussions & workshops (Series 1)

1.1 Leading through change – Prof Malcolm Higgs, Prof. of HR Management & organisation behaviour, University of Southampton Click HERE

1.2 Professional standards under pressure – Mike Cunningham, Chief Constable and ACPO lead for Professional Standards Click HERE

1.3 How to develop emotional resilience across an entire organisation – Dr David Wilkinson, Author, Facilitator and Coach in Dealing with Uncertain and Difficult Situations. Presentation to follow.

1.4 Understanding Anti-social behaviour: victims, actions and consequences – Nick Budden, Specialist Staff Officer
HMIC & Prof Martin Innes, Police Science Institute, Cardiff University. Click HERE

1.5 Behavioural consequences of organisational justice – Gillian Porter, Performance & Analysis Durham Constabulary & Dr Paul Quinton, Principal Research Officer, NPIA Click HERE

1.6 Recognising the cost of financial distress – James Henderson, Director Police Mutual Assurance Society. Presentation to follow.

1.7 Why do people do that? – Jayne Pascoe, Accountability Business Manager, NPIA & Glen Ward, Field Officer NPIA Click HERE

Tools and techniques for understanding and aligning behaviours
Breakout presentations, discussions & workshops (Series 2)

2.1 Understanding our culture: Does it support change or does it need to change? – Chris Haselden, Director of People and Leadership, Devon & Cornwall Constabulary. Presentation not used

2.2 Aligning community budgets to change behaviours – Rebekah Sutcliffe, Chief Superintendent, Greater Manchester Police. Click HERE

2.3 The Continuous Improvement Self-Assessment Matrix – Stephen Precious, Cont. Improvement Lead, NPIA & Levin Wheller, Principal Research Officer, NPIA. Click HERE

2.4 Using information: A manifesto – Malcolm Hibberd, Independent Consultant. Click HERE
See also the accompanying academic paper HERE

2.5 Cultural alignment in Scotland – Andrew Tatnell, Superintendent, Central Scotland Police. Click HERE

2.6 The importance of wellbeing – Roger Rowlands, Independent Occupational Health Therapist. Click HERE

2.7 Aligning behaviours with brand – Dr Ian Skinner, Corporate Development, States of Jersey Police & Geoff Barnsley, Director, Brandvista. Click HERE

Plenary sessions
What is ACPO’s ‘Vision of the future?’ Briefing on the work of the ACPO Futures Business Area – Alex Marshall, QPM Chief Constable, Hampshire Constabulary, Head of ACPO Futures Business Area. Click HERE

How will policing be delivered? Exploring partnerships, out-sourcing, in-sourcing and collaborations – Mick Creedon, QPM, Chief Constable, Derbyshire Constabulary. Presentation to follow.

Preparing for future service delivery: Innovation, development and support through collaboration, partnerships, learning & development and technology
Breakout presentations, discussions & workshops (Series 3)

3.1 Preparing for PCCs – Paul Wainwright, Strategic Dev. Manager, Humberside Police Authority & Tania Eagle, Association of Police & Crime Commissioners. Click HERE

3.2 Sharing services – Helen King, QPM, Deputy Chief Constable, Cheshire Constabulary Click HERE

3.3 Future ways of working (Panel discussion) Paul Lander, Managing Editor, Police Professional (facilitator) with Chris Sims, Chief Constable, West Midlands Police, Alex Marshall, Chief Constable, Hampshire Constabulary and Mick Creedon, Chief Constable, Derbyshire Constabulary. See Police Professional October 4, 2012 edition, link to follow.

3.4 Untangling lines of accountability: the case for public leadership – Stephen Brookes, QPM, Senior Fellow, Public Policy & Management, Manchester Business School Click HERE
See also accompanying paper, click HERE

3.5 Noticing and nurturing talent – Charles Phelps, Head of Unit, National Police Leadership College & Fiona Eldridge, Senior Leadership Advisor, NPIA. No presentation used.

3.6 ForceSight: seeing ourselves as others see us – Larry Weir, Head of Monitoring & Analysis, Lancashire Constabulary. Click HERE

3.7 Systems thinking: redesigning the interface between communities and services – David Chesters, Vanguard. Click HERE .

Preparing for future service delivery: Innovation, development and support through collaboration, partnerships, learning & development and technology
Breakout presentations, discussions & workshops (Series 4)

4.1 The next phase of HMIC’s ‘Valuing the Police’ programme – Dr Chris Seward, Dep. Head of Performance, HMIC & Bethan Page-Jones, Programme Director, Valuing the Police, HMIC. Click HERE

4.2 iQuanta update – Jennifer Parfrement-Hopkins, iQuanta Section Head, Home Office. Presentation to follow.

4.3 Technology enabling transformation (Panel discussion) Paul Lander, Managing Editor, Police Professional (facilitator). See Police Professional, link to follow.

4.4 Using ‘Dialogue’ to achieve transformational change – Catherine James, Organisational Dev Dept. Gloucestershire Constabulary & Rachel Smyth, Head of Corporate Communications, Gloucestershire Constabulary. Click HERE

4.5 Adapting to Lean: a case study – Andrew Watson, Deputy Director, Department of Information, Metropolitan Police Service. Presentation to follow.

4.6 Knowledge, efficiency and peer support – Sharon Gernon-Booth, Efficiency and Knowledge Support Unit, NPIA & Marcus Hall, Head of Efficiency and Knowledge Support, NPIA. Click HERE

4.7 How will universities support police learning and development? – Stephen Moss, Programme Leader, Policing Studies Liverpool John Moores University. Click HERE

For over a decade the ACPO EIP Conference has been run ‘by the service for the service’ to create the time and space for police leaders, partners, stakeholders and regulators to jointly consider the biggest challenges facing the police service. Deliberations are informed by:

• plenary briefings from some of the most influential figures,
• workshops and case studies highlighting innovative and effective practices
• specialist briefings and presentations
• facilitated dialogue
• relevant trade exhibitors

EIP12 is run by the ACPO Performance Management Business Area in conjunction with the Workforce Development and Futures Business Areas, reflecting the continuing requirement to equip and support the workforce to perform in a new policing environment.

The planning team worked with partners and sponsors to deliver a high quality, value for money conference to make the event as accessible as possible to a wide range of representatives from police forces, police authorities and partner agencies.

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